What happens after I book?
Once you book, you will instantly receive the confirmation of your reservation in your email.
How do I manage my reservation?
To manage your reservation you will need to log into the Guest Area by clicking Guest Login.
What if my plans change?
If your plans change, you will need to contact us as soon as possible.
We might be able to move your dates to different ones depending on availability and how long before your arrival you inform us about the change you require.
How do I log in my reservation?
You can log into your reservation by clicking Guest Login.
What is the "Guest Area" on your website?
The Guest Area is where you can view your reservation, add extra services etc.
How do I add extras to my reservation?
We provide various extra services which you can add to your reservation such as: baby cots, high chairs, beach towels, mid-stay cleaning, mid-stay change of linen / towels etc as well as services via our partners such as taxis, airport transfers, car hire, excursions etc.
You can order any extra services either via your Guest Area in our website or by contacting us on [email protected].
How do I book airport transfers?
You may book your Airport Transfers with instant confirmation via our partner directly on our website.
How do I hire a car?
You may book your Car Hire with instant confirmation via our partner directly on our website.
During my Stay
How do I contact support?
You may contact support before, during or after your stay at the below contacts:
Whatsapp, iMessage, Text: +357 99717370
Email: [email protected]
How do I extend my reservation?
To extend your reservation contact our Customer Service:
Whatsapp, iMessage, Text: +357 99717370
Email: [email protected]
What if my plans change?
Even though there is a cancellation policy in place for your reservation, we would be more than happy to accommodate changes whenever we can. If your plans change, email us at [email protected].
What are the emergency numbers for Cyprus?
Cyprus uses the European emergency number which is 112.
What if there is an issue at my holiday property?
We would be more than happy to address any issues during your stay if you contact our 24/7 Customer Service on:
Whatsapp, IMessage, Text: +357 99717370
Email: [email protected]
How do I book a taxi during my stay?
You may book a Taxi Service with instant confirmation via our partner directly on our website.
How do I add extras to my reservation?
You can order any extra services either via your Guest Area in our website or by contacting us on [email protected].
How do I book excursions?
You may book your Excursions with instant confirmation via our partner directly on our website.
Where do I find the Property Information?
The property information which you booked, can be viewed in the web-app link sent to your email prior to your arrival. All our properties have a web-app where guests can find all information for a comfortable stay such as: Things to do in the area, Arrival & Departure Information, Property Information such as WiFi codes etc.
